AI intake chatbot for law firms: screened consultations, no legal advice
In short
Brift greets visitors on a law firm website, finds out the practice area, the state and the urgency, explains how you charge (contingency, flat fee, hourly) from your pages and books a consultation for matters you take. It never gives legal advice and says so.
What gets in the way today
- Intake calls with people whose matter is outside your practice areas or your state.
- Visitors with urgent matters (an arrest, an accident) who need a fast answer at night.
- Fee questions that stop people from calling at all.
What Brift does
- Practice area screening
- Type of matter, state, deadlines: the agent sorts the inquiry before it reaches you.
- Fee structure explained
- Contingency, flat fees or hourly rates, as published on your site.
- Urgent matter routing
- For time-sensitive cases, the agent shows your direct line first.
- No legal advice
- The agent states that it is not a lawyer and that the chat does not create an attorney-client relationship.
7-day free trial, ready in 60 seconds
Example conversation
VisitorI was rear-ended last week. Do I have a case?
AgentI can’t give legal advice, but I can get you a free consultation with an attorney. Which state did the accident happen in, and were you injured?
VisitorTexas, back pain since.
AgentThe firm handles injury cases in Texas on a contingency basis. Leave your name and number and an attorney will call you today.
Illustrative example: on your site, the agent answers with your own information.
When Brift is not the right fit
- Your bar’s rules restrict automated communication with prospective clients in a way your firm interprets strictly: check with your ethics counsel first.
- You need conflict checks run inside the intake: Brift collects names, it does not run conflict checks.
Frequently asked questions
Does the chat create an attorney-client relationship?
The agent states that it does not, and that nothing in the chat is legal advice.
Can it screen by state and practice area?
Yes: you list the matters and jurisdictions you accept and it asks the questions to sort inquiries.
Is the conversation stored?
Yes, in your dashboard, hosted in the EU. Ask visitors for the minimum needed to call them back.
How much does Brift cost?
$79 per month after a 7-day free trial, with unlimited conversations.