AI chatbot for dental practices: new patient visits booked after hours
In short
Brift answers new patients on a dental practice website: which insurance you take, what a cleaning or an implant usually costs at your office, whether you see emergencies, and how to book. It routes clinical questions to the dentist and keeps the chat free of health records.
What gets in the way today
- New patients call during office hours, while the front desk is checking people in.
- Implant, aligner and veneer prospects compare several offices and want a cost idea first.
- Insurance questions take up phone time that could go to booking.
What Brift does
- Insurance and payment questions
- The agent states the plans you accept and your financing options, from your own pages.
- Cost ranges for big treatments
- Implants, aligners, veneers: a range plus what changes it, with the exam as the next step.
- New patient booking
- Link to your online scheduler, or a callback request with the reason for the visit.
- Emergency routing
- For pain or a broken tooth, the agent gives your emergency number first.
7-day free trial, ready in 60 seconds
Example conversation
VisitorDo you take Delta Dental? And how much are Invisalign?
AgentWe are in network with the plans listed on our insurance page. For clear aligners, the office quotes a range that depends on the length of treatment; the exact plan comes after a scan. Do you want to book a consultation?
VisitorYes, ideally after 5pm.
AgentHere are the evening slots. Leave your name and phone and the front desk will confirm.
Illustrative example: on your site, the agent answers with your own information.
When Brift is not the right fit
- You want online forms that collect medical history or insurance member IDs: those need a HIPAA-compliant system.
- Your schedule is full for months and you do not want more new patients.
Frequently asked questions
Can the agent check a patient’s insurance eligibility?
No. It tells visitors which plans you accept; eligibility is checked by your office.
Does it work with our scheduling software?
It links to any online booking page. If you do not have one, it collects a callback request.
Can it answer in Spanish?
Yes. Brift answers in English, French and Spanish, in the visitor’s language.
How much does Brift cost?
$79 per month after a 7-day free trial, with unlimited conversations.