AI chatbot for hotels and vacation rentals: more direct bookings
In short
Brift answers guests on an independent hotel, inn or rental website: room types, amenities, parking, pets, distance to places, cancellation terms. It then sends them to your own booking engine, and handles group and event inquiries as leads.
What gets in the way today
- Guests have one question, can’t find the answer, and book on an OTA that shows it.
- Group and wedding block inquiries come by email with no dates or numbers.
- The front desk answers the same questions on the phone all day.
What Brift does
- Guest questions
- Rooms, beds, accessibility, parking, pets, breakfast, from your pages.
- Direct booking
- The agent ends on your booking engine link with the dates in mind.
- Group inquiries
- Dates, number of rooms and occasion, then a request to your sales team.
- Multilingual
- English, French and Spanish, in the guest’s language.
7-day free trial, ready in 60 seconds
Example conversation
VisitorCan I bring my dog?
AgentYes, dogs are welcome in the garden rooms, with the pet fee shown on our policies page. What dates are you looking at?
VisitorJune 12 to 15.
AgentHere is the booking page for those dates. Booking direct gives you our best available rate.
Illustrative example: on your site, the agent answers with your own information.
When Brift is not the right fit
- You have no direct booking engine and take all bookings through OTAs.
- You need live availability and prices inside the chat: Brift does not connect to your PMS.
Frequently asked questions
Does it show live availability?
No. It sends the guest to your booking engine, which shows availability and rates.
Can it handle wedding blocks?
Yes, as a lead: dates, number of rooms and contact, sent to your team.
Does it set cookies on guests?
Brift does not set a visitor cookie.
How much does Brift cost?
$79 per month after a 7-day free trial, with unlimited conversations.