Drift alternative: replace Drift chat before it stops on January 31, 2027
In short
Clari + Salesloft announced on March 6, 2026 that Drift is being sunset; Salesloft’s FAQ says the Drift chat widget stops working after January 31, 2027, or at the end of your contract if sooner. If Drift qualifies leads on your website, you need a replacement: Qualified for large Salesforce teams, Intercom if you already run support there, Tidio for online stores, or Brift.ai, an AI sales agent built from your website at a flat $79/month.
Tools compared
| Tool | Published price | What is included | Answers visitors | Gives a price | Strength |
|---|---|---|---|---|---|
| Drift (Salesloft) | No published price; product retired on January 31, 2027 (source) | The chat widget stops working after January 31, 2027 | Yes, until the product is retired | No built-in price calculator | Pioneer of B2B conversational marketing, tied to Salesloft |
| Qualified (Piper) | Custom quote, no published price (source) | Premier, Enterprise and Ultimate plans, from 250K to 5M web sessions a month | Yes, an AI SDR agent for B2B sales teams | No, it qualifies and books meetings | Built for large B2B teams on Salesforce |
| Intercom (Fin) | $0.99 per Fin outcome, plus seats from $29/month (Essential) (source) | Billed per conversation Fin resolves, on top of team seats | Yes, from your help center and content | No built-in price calculator | Full support AI agent inside the Intercom inbox |
| Tidio | Free, then from $24.17/month (Starter), $49.17 (Growth), $300 (Plus) (source) | 50 lifetime Lyro AI conversations on Free and Starter; more on higher plans | Yes, with Lyro AI (volume depends on plan) | No built-in price calculator | Live chat and e-commerce integrations |
| Brift | $79/month after a 7-day trial ($632/year) | Unlimited conversations, agent + quote or ROI calculator | Yes, from your website’s own information | Yes: price range built from your website | Builds itself from your website URL in 60 seconds |
Published by Brift. Every price links to the tool’s pricing page, read on the date shown.
What the Drift sunset means for your website
According to Salesloft’s Drift Sunset FAQ, access ends on January 31, 2027 or at the end of your contract, whichever comes first, and the website chat widget stops working after that date. Drift Email and custom Drift API integrations also need a plan. Clari + Salesloft refer existing customers to 1mind as their named successor; you are free to choose any tool.
Migration checklist
List the pages where the Drift script runs and the playbooks you actually use (routing, meeting booking, qualification questions). Export the conversation data you want to keep before your access ends. Install the replacement on a few pages first, compare the leads for two weeks, then remove the Drift script everywhere.
Why small and mid-size teams pick Brift.ai
Drift was built for B2B teams with SDRs and playbooks to maintain. Brift.ai builds the agent from your website in about a minute: it answers website visitors in your words, asks the qualifying questions, shows a price range or an ROI estimate, books the meeting and sends the lead with a summary. One flat plan, unlimited conversations, no per-seat pricing.
Which tool for whom
- Qualified (Piper)
- You run a large B2B sales team on Salesforce and want an enterprise AI SDR.
- Intercom (Fin)
- You already use Intercom for support and want one inbox for sales and support.
- Tidio
- You run an online store and want live chat with an AI add-on.
- Brift.ai
- You want an AI sales agent live this week, at a flat price, that qualifies and books without playbooks to maintain.
- Not Brift.ai
- If you need complex routing across dozens of reps inside Salesforce, an enterprise tool fits better.
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FAQ
When does Drift stop working?
Salesloft’s FAQ gives January 31, 2027, or the end of your contract if it comes first. The chat widget stops working after that date.
Who is Drift’s official successor?
Clari + Salesloft named 1mind as the exclusive successor they refer customers to. You can choose any tool.
How long does a migration take?
Replacing the chat widget takes a day: one script to remove, one to add. Rebuilding playbooks takes longer with tools that need them.
How much does Brift.ai cost?
$79/month after a 7-day free trial, with unlimited conversations.